info@zibgrips.com
Phone / WhatsApp
+1 917 565 83 06
The most effective way to reach out to us is by sending a message on WhatsApp or giving us a phone call. Many inquiries can be handled more efficiently through a direct conversation. However, if you are unable to contact us during our regular business hours, feel free to reach us via email. To ensure a prompt and accurate response, kindly be as detailed as possible in your email. Please include the type of firearm you are using, as this information will help us address your questions more effectively. Please keep in mind that our primary focus is on production, so there may be some delay in our email responses.
Phone hours are 8:00am to 8:00pm mountain time zone, Monday through Saturday.
Factory Address : Yavuz selim Mahallesi Barbaros Mahallesi Hükümet Caddesi 40/B Çubuk Ankara
+905345542397
Get in touch with us
Frequently asked questions
We offer a variety of handgun grips, including ergonomic designs, textured surfaces, and different materials to enhance comfort and control.
Selecting the right grip depends on factors like firearm model, hand size, and personal preferences. Feel free to ask for assistance, and we can help you find the perfect fit.
Yes, we offer customization options for certain handgun grips. Contact us for details on available colors and materials for a personalized touch.
Absolutely. Our inventory includes grips for various handgun brands and models. Feel free to inquire about specific compatibility for your firearm.
Most of our handgun grips are designed for easy installation. However, if you have any concerns or questions, we provide installation guides, and our customer support is available to assist you.
We have a return and exchange policy in place. If the grip doesn’t meet your expectations or if there are compatibility issues, please reach out to our customer service for assistance.
To initiate a return for your order, please contact our customer service team with your order number. They will guide you through the return process, provide any necessary instructions, and address any questions or concerns you may have.
Yes, we provide wholesale pricing for bulk orders. Contact our sales team to discuss quantities, pricing, and any other inquiries related to wholesale purchases.
For any additional questions or assistance, feel free to contact our customer support team through the provided contact information on our website. We’re here to help!
Yes, our grips are coated with high-quality, durable finishes designed to resist wear and maintain their appearance over time. They undergo rigorous testing to ensure longevity.
To preserve the finish, wipe the grips with a damp cloth. Avoid harsh chemicals or abrasive materials, as they can potentially harm the coating. Consistent and gentle maintenance will help retain their pristine appearance.
While our grips are designed to maintain their finish, you can inquire about specific models that may allow for customization. Keep in mind that altering the finish may void any warranty or return policies.
Our laser-engraved grips boast a precision level of 0.007mm, ensuring intricate and accurate designs. This level of precision enhances the overall quality of the engraving.
Yes, we offer custom laser engraving services. You can personalize your grip with a design of your choice, and our high-precision laser ensures exceptional detail and accuracy.
Yes, we accept custom design files in various formats. Commonly accepted formats include SVG, AI, and high-resolution JPEG or PNG files. Contact our design team for specific guidelines on submitting your design.
While we have a wide range of grips for various handgun models, we may not list every option. Contact our customer support with your specific handgun model, and we’ll do our best to assist you in finding a suitable grip.
Yes, once your order is processed and shipped, you will receive tracking information via mail. This allows you to monitor the status and expected delivery date of your handgun grips.
Cleaning and maintaining handgun grips is usually straightforward. Use a damp cloth and refrain from using abrasive materials. For specific guidance based on the grip material, consult our care instructions or reach out to customer support.
Our processing time for handgun grip orders typically ranges from 4 to 5 business days. This allows us to ensure quality and accuracy in preparing your order.
Yes, we offer expedited processing options for an additional fee. Contact our sales team for details on expedited processing and associated costs.
Shipping costs are determined based on factors like location and shipping method. During the checkout process, you can select from available shipping options with corresponding costs.
Yes, we offer international shipping. Estimated delivery times vary by region and shipping method. You can view shipping estimates during the checkout process or contact our customer support for more specific information.
Changes to orders may be possible within a certain timeframe. Contact our customer support immediately if you need to make changes. Note that changes could impact processing times. Please note that if your order has already been shipped or if more than 2 business days have passed since placing the order, it may not be possible to make modifications.
While we strive to meet our processing and shipping timelines, unforeseen circumstances may cause delays. If there is a delay, our customer support team will notify you and provide updates on the revised timeline.
In the event of a lost or damaged shipment, please contact our customer support immediately. We will work to resolve the issue and, if necessary, initiate a replacement shipment or refund.
We offer handgun grips in a variety of materials such as Beech wood, Walnut, Plexiglass, Laminasyon, Polyster depending on the product, you may have the option to choose the material during the ordering process.
Each material has its own characteristics. Wood grips may offer a classic look, while polymer grips might provide durability and a lighter weight. Consider your preferences and the intended use of the grips when choosing a material.
Custom material requests may be possible depending on the availability and compatibility with our manufacturing processes. Contact our customer support to discuss any specific material preferences you may have.